SLM Industry News

SalesFUSION Marketing Automation Software Delivers Tighter CRM Integration

New Tools Help Midsize and Large Enterprises Better Integrate Sales and Marketing Activities to Nurture Prospects and Grow Revenues.

ATLANTA, GA--(Marketwired - May 7, 2013) - SalesFUSION, a leading provider of cloud-based marketing automation software, today announced a new version of its software, featuring advanced prospect nurturing, sales enablement and event management tools. SalesFUSION, which has several hundred clients including Hitachi, Coverall, Avanade and Green Giant, helps companies align marketing and sales in the increasingly complex world of online marketing. Companies using SalesFUSION consistently improve lead generation while decreasing campaign management costs. Its SaaS application integrates to leading CRM systems including Microsoft Dynamics CRM, Sage SalesLogix, Salesforce.com and SugarCRM.

New Tools Help Midsize and Large Enterprises Better Integrate Sales and Marketing Activities to Nurture Prospects and Grow Revenues

ATLANTA, GA--(Marketwired - May 7, 2013) - SalesFUSION, a leading provider of cloud-based marketing automation software, today announced a new version of its software, featuring advanced prospect nurturing, sales enablement and event management tools. SalesFUSION, which has several hundred clients including Hitachi, Coverall, Avanade and Green Giant, helps companies align marketing and sales in the increasingly complex world of online marketing. Companies using SalesFUSION consistently improve lead generation while decreasing campaign management costs. Its SaaS application integrates to leading CRM systems including Microsoft Dynamics CRM, Sage SalesLogix, Salesforce.com and SugarCRM.

WorkWise, LLC Announces OnContact CRM 7.6 with CRM Mobile

OnContact CRM 7.6 with CRM mobile and enhancements to the HTML Document Setup, Merge Document Setup, and workflow now available.

Menomonee Falls, WI (PRWEB) May 16, 2013  WorkWise, LLC, a leading provider of CRM and ERP software, today released OnContact CRM 7.6 with CRM mobile and enhancements to the HTML Document Setup, Merge Document Setup, and workflow.

“WorkWise is proud to release Oncontact CRM 7.6 with CRM Mobile for iPhone and Android mobile devices. We designed CRM 7.6 to continue to meet the everyday needs of our customers while providing the CRM market with innovative, cost-effective solutions,” said Wayne Wedell, President of WorkWise, LLC.

Nimble Launches 3.0 of Simply Insightful Relationship Manager

● New ‘Today Screen’ for Intelligent Engagement and ‘Signals Screen’ for Smart Notifications

● Nimble Makes Business Connections Deeper and Relationships More Personal

 

SANTA MONICA, Calif. (May 21, 2013) – Nimble, the pioneer in business relationship management, today introduced Nimble 3.0, a new version with significant updates across the platform. These new features reduce the noise associated with building business connections, alerting Nimble users to key contacts to connect with by surfacing what they need to know about the people in their networks that matter most.

 Key features and benefits of the new Nimble include:

• New Today Screen delivers actionable contact insights for more effective engagement
• New Signals Screen uses smart filters to find business contacts that matter most
• More powerful search capabilities, including last contact tracking to stay top-of-mind
• Apps marketplace now offers more than 100-plus integrations to extend Nimble to more audiences

 “By pulling important signals from the noise, Nimble learns more about the types of people and information that are important to our users, offering an ongoing concentration of valuable engagement insights to a higher-quality professional network, and more targeted connection opportunities,” said Jon Ferrara, founder and CEO of Nimble. “We’re spearheading an entirely new Nimble experience to expose users to insights about their networks that they didn’t previously know. We’re providing what’s been missing from CRMs and other tools: the context for contacts to build more meaningful and sincere relationships.”

Gartner Says Worldwide Customer Relationship Management Software Market Grew 12.5 Percent in 2012

Analysts to Discuss the Future for CRM Mega Vendors at the Gartner 360 Customer Summit, May 1-3 in San Diego, CA and the Gartner Customer Strategies and Technologies Summit, June 5-6 2013 in London

Salesforce.com passed SAP as the lead vendor in the worldwide customer relationship management (CRM) software market in 2012, according to Gartner, Inc. Total worldwide CRM software revenue totaled $18 billion in 2012, up 12.5 percent from $16 billion in 2011.

Microsoft Dynamics CRM: a New Way to Work Together” Complimentary Webinar Presented by NetCom Learning

New York, NY (PRWEB) April 11, 2013  NetCom Learning is offering a free interactive webinar on Microsoft Dynamics CRM: A New Way to Work Together, providing IT professionals and business executives the opportunity to see the application in action in addition to providing an overview of its features. The webinar will be held Tuesday, April 30, 2013 from 1:00 – 2:00 PM EST. Gus Gonzalez, MCP, MCT & Microsoft MVP will lead the complimentary learning session. Microsoft Dynamics CRM is a customer relationship management software application that is part of group of Microsoft Dynamics products including Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL.

Zoho Fortifies Zoho CRM with BCC Dropbox, LiveDesk Integration, Custom Related Lists, and MailMagnet for Mobile

CC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile Round Out New Features

• BCC Dropbox associates customer emails to related customer records in Zoho CRM
• Zoho LiveDesk integration brings real-time customer support information to Zoho CRM
• Custom Related Lists contextually brings customer information from third-party applications into Zoho CRM
• MailMagnet for Mobile adds intelligent email filtering to Zoho CRM mobile apps

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced the latest round of upgrades to Zoho CRM, the company’s online customer relationship management software. The new features start with BCC Dropbox, which lets users BCC customer emails to CRM in order to associate those emails to the related customer records inside Zoho CRM. Integration with Zoho LiveDesk brings customer support and customer information together. Custom Related Lists brings customer information from multiple sources, including third-party applications, into Zoho CRM, making it the central place to aggregate all your customer information. MailMagnet for Mobile brings the power of MailMagnet — email filtering based on active deals in CRM — to Zoho CRM iPhone, iPad and Androidmobile apps.

Eloqua Sees Customer Engagement Soar 55 Percent After Deploying Bunchball-Powered Jive Gamification Module

Eloqua Boosts Customer Retention Rates and Drives Down Support Costs by Encouraging Its 'Topliners' Members to Contribute More to the Community

ORLANDO, FL, Mar 20, 2013 (MARKETWIRE via COMTEX) -- Loyalty Expo -- Today at Loyalty Expo, gamification pioneer and leader Bunchball announced that Eloqua, a leading provider of cloud-based modern marketing applications and a wholly owned subsidiary of Oracle, is using Bunchball's proven game mechanics to create an engaged social community. Eloqua has reported a 55 percent increase in engagement, a measurable drop in support costs, improvements in retention rates, and a decrease in the time needed to administer its online user community after deploying Jive's Advanced Gamification Module powered by Bunchball Nitro(TM).

Converge Enterprise All Set to Unveil Its CRM Solution for Small and Medium Businesses

Newark, California (PRWEB) March 26, 2013  Converge Enterprise is to launch the beta version of Converge Customer Relationship Management (CRM) platform to focus on the growing market for small and medium enterprise CRM solutions. It aims to narrow the gap between supply and demand for complete customer management solution for small and medium enterprises.

SugarCRM Announces SugarCon 2013 “CRM for Everyone” Agenda

RM thought leaders Gartner, Forrester, IBM, Pardot, VMware, author Paul Greenberg and Travelocity.com founder Terry Jones to keynote global user event

CUPERTINO, Calif. – March 5, 2013 – SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, today announced that the agenda for SugarCon 2013 (April 8-11, 2013) has been published and is packed with an A-list speaker lineup of CRM experts and thought leaders, celebrity CEOs, major global brands, and leading industry analysts. More than 1,000 customers, partners, users, developers, and implementers are expected to attend the event, which this year is being held at the world-renowned Waldorf Astoria New York hotel.