Mobile Application Allows Organizations to Give Responsive Customer Service From Anywhere
By: Marketwire .
LOS ANGELES, CA -- (Marketwire) -- 08/24/11 -- Leads360, the industry leader in sales lead management software, today announced that Leads360's award-winning business-to-consumer (B2C) sales automation solutions are now available on Apple's iOS platform. Leads360 for iPhone™ allows Leads360 users to achieve unparalleled responsiveness and customer service by managing their leads and sales prospects on the go.
By leveraging Leads360 for iPhone, Leads360 users receive new sales leads, manage and update existing leads, and call, email or text leads directly from their iPhone. "Leads360 for iPhone is extremely effective for our home loan specialists who are on the go. Even while traveling out of state, our representatives can pull up new leads and reach out to them without missing a beat," said Dee Dee Cobb, Customer Care Manager at Churchill Mortgage Corporation. "Churchill Mortgage is excited to have a new solution to offer our Home Loan Specialists so they can better serve our customers."
Leads360 focuses on automating and streamlining the sales process to help sales organizations be more successful with every prospect. Leads360 for iPhone was designed with that same goal in mind. "Our research shows that one of the biggest mistakes an organization can make is allowing sales leads to be neglected by salespeople; when salespeople are away from their desks, response time and customer service can suffer. We wanted to provide a powerful sales tool and a better customer experience that would accelerate sales results," said Nick Hedges, CEO and President of Leads360. "The response from our beta users has been overwhelmingly positive and we've seen very rapid adoption in some of our core verticals such as insurance and mortgage lending, but we expect that companies that rely on field sales reps will adopt the platform because of this new mobile functionality. We've already had significant pre-launch interest in Leads360 for iPhone from real estate, automotive, home security, and other industries."
"We chose the iPhone and iOS as the first way of extending the power of Leads360 into a mobile environment because we felt that it was important to provide a great experience for our users," said Paul Ryan, CTO of Leads360. "We know that our users spend their entire day logged into Leads360 and we wanted to provide an equally high quality experience when they are away from the office. Some of our enterprise clients raised an eyebrow when we told them that we were planning to build on the iPhone, but after we committed to the project we've seen a very strong demand from these customers. The stability and reliability of iOS across devices as well as the unparalleled iPhone user interface were really appealing in this regard."
Leads360 for iPhone is now available to Leads360 Enterprise and Leads360 Small Business clients. To learn more about Leads360 for iPhone, please visit Leads360.com/foriPhone. Pre-register for the Leads360 for Android beta, please visit Leads360.com/forAndroid.
Founded in 2004 and headquartered in Los Angeles, Calif., Leads360 develops software as a service (SaaS) solutions for managing sales leads. Distinguished by its focus on solutions that address the unique needs of businesses who sell to consumers, Leads360 is recognized as a market and technology leader, managing more than 40 million leads for over 10,000 clients. With a suite of solutions scaled for small to enterprise organizations, the company offers the industry's most comprehensive and configurable sales management platform.
Leads360 enables companies to distribute, track, analyze, and convert sales leads using a customizable lead management workflow and integrated on-demand telephony software. Professional services, including training and process consulting, are also offered to deliver a highly effective solution for converting sales leads. Businesses look to Leads360 for solutions that allow them to maximize their investment in leads generated online and from traditional sources, and ultimately generate sales and grow revenue. For more information, visit www.leads360.com.
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